https://www.bryanjayne.com/work-preview daily 0.75 2025-09-02 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/f3d3810e-82a7-4ea6-bf5b-9f334bc15ac5/23.12.19+Daily+Habits.024.jpeg https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/f3d3810e-82a7-4ea6-bf5b-9f334bc15ac5/23.12.19+Daily+Habits.024.jpeg https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/ce58e8a3-8eca-460a-99f7-22dc02641982/G2G_UI-System_20180307_1.png Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/da0012fc-0711-469a-96a1-1db5f2d159e2/G2G_UI-System_20180307_4.png Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/a0091bbf-0b55-4e45-a033-6765771defb6/g2g+payment+for+single+screen.png Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/adfc8e4a-3e73-467d-b873-aa2bbf9279b7/G2G_UI-System_20180307_5.png Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/599a40bc-4b39-4610-b4f7-aff35f9f6409/sqspace_portfolio_g2g_platform_admin_20180306_4.png Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/f532b97a-f5e7-49f7-b7b1-36820e818775/umpsf1.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/61b63785-78c9-4320-8618-4856318a03bd/umpsf2.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/32796232-174b-412e-8798-cdafc54b7a39/umpsf3.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/1276c7b6-7a1f-4d44-87f0-a89a9dfe1f19/brandguide1.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/5f47c2f0-788b-437a-9fa3-7250c22cc596/brandguide2.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/670991dc-7c68-4446-9d3d-f52834eda9cc/brandguide3.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/791024a6-6bc0-4992-ad3d-05d16afc348d/lte_1.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/01ef25ed-cb02-42ba-988d-47298715301e/lte_review.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/190c27f1-a065-46f8-8890-c3e195c5ba58/lte_review2.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/57e683f3-252a-471c-83f8-576d2c7ef5c6/ump_exteriorsign.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/809236b4-b899-4e4d-9823-8a018ff82242/ui_guidelines.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/902d90d6-dbd1-4991-bbb4-9592300ab359/ump_coll1.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/cb7d2f3f-e76c-4806-9a73-11c2313cd965/ump_coll2.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/2673fcaf-7bff-446d-994e-8db27188eb56/uxDirection_collections.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/16dc2b2f-e2f9-4ff8-b944-e66231630b79/playbook1.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/5061f09b-66ae-442d-ab33-2d97547eca1e/playbook2.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/15be2f67-65cc-48f8-b4a9-395e6bb5b51d/kworth2.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/7e6706df-1cc9-4ad9-b641-9bdc3a2ba867/kworth3.jpg Work Preview https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/edcfaeda-b428-4bf8-8459-3e24a5b48c3e/kworth4.jpg Work Preview https://www.bryanjayne.com/contact daily 0.75 2025-10-08 https://www.bryanjayne.com/gap-1-1 daily 0.75 2025-05-29 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/a05904b9-87de-4fe1-9bbc-8f865c87a108/Concierge+highlights.png Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/ed3a6c1a-e44d-41e2-9405-af550a21b528/Portfolio+Umpqua+Signage+%26+CMS5.png Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/440c6400-7c81-4414-9906-f0438105e48e/01+Cisco+Future+Commerce.png Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/2fe0e94c-404e-410d-b41a-5fc1f9b798be/insider.png Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/599a40bc-4b39-4610-b4f7-aff35f9f6409/sqspace_portfolio_g2g_platform_admin_20180306_4.png Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/1276c7b6-7a1f-4d44-87f0-a89a9dfe1f19/brandguide1.jpg Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/22a1c309-f724-4b9d-9cdf-925b8af71b34/Concierge+highlights2.png Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/c62993dc-e07a-4645-9e1f-b8ace8ff41c2/Portfolio+Umpqua+Signage+%26+CMS4.png Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/a0091bbf-0b55-4e45-a033-6765771defb6/g2g+payment+for+single+screen.png Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/5f47c2f0-788b-437a-9fa3-7250c22cc596/brandguide2.jpg Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d0cf5b18-2fa4-41ed-b24d-843bfcce638a/Portfolio+Umpqua+Signage+%26+CMS1.png Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/670991dc-7c68-4446-9d3d-f52834eda9cc/brandguide3.jpg Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/a182c068-0e05-47cc-a82a-9bff4df848d4/Portfolio+Umpqua+Signage+%26+CMS2.png Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/4a483e5c-bfc4-47b3-aade-4c306ff108ba/Portfolio+Umpqua+Signage+%26+CMS3.png Enterprise Content https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0aac3676-c228-4070-a35e-a6229065df62/WebMD+Internal+Tool+for+portfolio.png Enterprise Content https://www.bryanjayne.com/contact-1 daily 0.75 2025-07-21 https://www.bryanjayne.com/fortang-1 daily 0.75 2025-06-01 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/1a94521a-55c1-405a-b642-db0afd4d65c2/Portfolio-logos2.png https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/a5425381-12bb-439b-b703-59384301ae72/25.05.25+-+Cisco+GenAI+Chatbot+Website+Hero.png 25.05.29 Fortang Med B2B2C https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/7fed4625-9fa3-4616-bee4-2b5b5e4e3ce7/defining+strategy.png 25.05.29 Fortang Med B2B2C Example screens from presentations defining the design strategy with stakeholders https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/4905e3ba-c9aa-4a07-b50f-a9fcecb31666/25.05.25+-+V3+Taller+-+Cisco+Commerce+Hero.png 25.05.29 Fortang Med B2B2C https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/17d778bd-44cc-4afc-993a-a1cc86e20458/23.12.3+Future+Com-modified+for+website.001.jpeg 25.05.29 Fortang Med B2B2C I started by establishing relationships with business partners and stakeholders to identify business needs and goals and the opportunities for the work. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/081da5ec-2fdf-4335-8f3a-a98638a2c4d4/25.05.25+-+Ask+AI+Hero.png 25.05.29 Fortang Med B2B2C https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/c93db48b-d753-4d3b-9ada-d320ea652f24/1923.png 25.05.29 Fortang Med B2B2C Screens from the prototype showing initial interaction with the animated avatar, the user intent menu and the beginning of the GenAI conversation https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/42e0c3e7-bc5e-4834-969b-5ef2750639f0/examples+detailed+interactions.png 25.05.29 Fortang Med B2B2C Examples of interaction documentation to align with product, development, and other stakeholders https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/23130f72-12b5-48b3-b4c6-df691030d7ff/23.12.3+Future+Com-modified+for+website.002.jpeg 25.05.29 Fortang Med B2B2C I defined an initial experience strategy based on the information user experience pain points provided by the business. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/39fdf96c-5279-45b4-b556-61af3f4425d8/1924.png 25.05.29 Fortang Med B2B2C Prototype screens of GenAI interactions and video content with the animated avatar https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/808de491-a51d-4ad3-be24-91250452adfc/prototype+sequence.png 25.05.29 Fortang Med B2B2C Prototyping screen examples from an interaction flow https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/7374dcef-c552-4cbe-a91c-aa00ea8c2d5b/23.12.3+Future+Com-modified+for+website.003.jpeg 25.05.29 Fortang Med B2B2C For presenting, I created a simple user journey story about a Cisco partner and their customer using the new commerce designs with detailed sub-steps calling out the design benefits at each step in their interaction. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/9f67060a-a51b-4c4a-ba8a-697ca69453cc/1925.png 25.05.29 Fortang Med B2B2C Prototype screens https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/9b743ce0-ccd8-4b31-923c-809a1df17ac9/detail.png 25.05.29 Fortang Med B2B2C Detail of one of the interactions on the main dashboard https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/99e9c253-c3db-42b7-89dd-71bedf3692e3/23.12.3+Future+Com-modified+for+website.004.jpeg 25.05.29 Fortang Med B2B2C Some of the many wireframes showing the experience at each step in the journey https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/037f3121-97fa-4c09-b986-21684e6be744/design+system.png 25.05.29 Fortang Med B2B2C Screenshot of one of the sections of the atomic design system in Figma https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/631a9fa8-6353-4c7a-95c1-535fcf75204b/23.12.3+Future+Com-modified+for+website.005.jpeg 25.05.29 Fortang Med B2B2C Wireframe detail view with annotations calling out design advancements https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/bf9305d6-b2fc-4369-ab92-da34bd997b8f/1.png 25.05.29 Fortang Med B2B2C Homepage Hi fidelity designs and prototypes https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/4b90d59a-48fc-4055-b0bb-2c11f82c7b85/2.png 25.05.29 Fortang Med B2B2C Secondary page designs and prototypes https://www.bryanjayne.com/portfolio2 daily 0.75 2025-11-11 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/c9f2b35d-d447-4973-adc2-cfc94028fd32/1.png 25.09.02 - Public Facing Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/bb484e63-5777-44aa-a00c-11a09a53c1cc/25.09.16+-+Columbia+Bank+Hero_v2.png 25.09.02 - Public Facing Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/aa53c8dd-f78e-44e3-9578-04cb40814185/25.09.16+-+Cisco+GenAI+Chatbot+Website+Hero_v2.png 25.09.02 - Public Facing Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/03824023-893e-48fc-a3a2-9bb38c7a139f/26.09.18+Kroger+Hero.png 25.09.02 - Public Facing Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/7d65e8d6-c962-4b20-9dc3-ae1b1e4422ba/Ask+AI+Hero.png 25.09.02 - Public Facing Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/a18ae89e-289a-48b1-8c49-d42bb965144c/25.09.16+-+Cisco+Future+Commerce+Hero2.png 25.09.02 - Public Facing Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/c71f15e2-d5c1-468b-b3df-d2684e270bf2/Daily+Habits+Hero+Standard+Width2.jpg 25.09.02 - Public Facing Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0f368152-f9ca-443e-82d3-c7a47454a722/2.png 25.09.02 - Public Facing Portfolio https://www.bryanjayne.com/portfolio2-1 daily 0.75 2025-09-30 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/f8f59af1-6a74-490e-8097-27342fa0b6af/image-asset+%287%29.jpeg https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1c871e24-b2e7-46f7-820a-34d56067163c/AroHa_02.jpg https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/26bd8da7-ac38-496e-83f6-211228f17663/20140301_Trade-151_0124-copy.jpg https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/e8396263-41df-433a-8240-63023e19b710/image-asset+%282%29.jpeg https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/461b8344-4495-4c5e-9557-0276b650e4dc/25.09.16+-+Cisco+Future+Commerce+Hero+4.jpg Test for Embedded Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/c9f2b35d-d447-4973-adc2-cfc94028fd32/1.png Test for Embedded Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/c71f15e2-d5c1-468b-b3df-d2684e270bf2/Daily+Habits+Hero+Standard+Width2.jpg Test for Embedded Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/7d65e8d6-c962-4b20-9dc3-ae1b1e4422ba/Ask+AI+Hero.png Test for Embedded Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/aa53c8dd-f78e-44e3-9578-04cb40814185/25.09.16+-+Cisco+GenAI+Chatbot+Website+Hero_v2.png Test for Embedded Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/03824023-893e-48fc-a3a2-9bb38c7a139f/26.09.18+Kroger+Hero.png Test for Embedded Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/a18ae89e-289a-48b1-8c49-d42bb965144c/25.09.16+-+Cisco+Future+Commerce+Hero2.png Test for Embedded Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/bb484e63-5777-44aa-a00c-11a09a53c1cc/25.09.16+-+Columbia+Bank+Hero_v2.png Test for Embedded Portfolio https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0f368152-f9ca-443e-82d3-c7a47454a722/2.png Test for Embedded Portfolio https://www.bryanjayne.com/new-page-1 daily 0.75 2025-10-01 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/461b8344-4495-4c5e-9557-0276b650e4dc/25.09.16+-+Cisco+Future+Commerce+Hero+4.jpg REBUILD FEATURED STUDY https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/e3a8b375-17d1-408e-b24a-08ad94a2021c/25.09.16+-+Cisco+Future+Commerce+Hero+4.jpg REBUILD FEATURED STUDY https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/139473b9-8e98-4197-99ca-0c281aea24c4/25.09.16+-+Cisco+Future+Commerce+Hero+4.jpg REBUILD FEATURED STUDY https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/22276799-1597-43c6-ac2d-1c54694a9e15/23.12.3+Future+Com.001.jpeg REBUILD FEATURED STUDY I started by establishing relationships with business partners and stakeholders to identify business needs and goals and the opportunities for the work. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/1aa552df-a856-4e12-8302-29ddede1653f/Cisco_homepage_long-hifi.png REBUILD FEATURED STUDY https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/22276799-1597-43c6-ac2d-1c54694a9e15/23.12.3+Future+Com.001.jpeg REBUILD FEATURED STUDY I started by establishing relationships with business partners and stakeholders to identify business needs and goals and the opportunities for the work. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/22276799-1597-43c6-ac2d-1c54694a9e15/23.12.3+Future+Com.001.jpeg REBUILD FEATURED STUDY I started by establishing relationships with business partners and stakeholders to identify business needs and goals and the opportunities for the work. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0dce960a-efbc-413d-b270-aebeb4db6bc3/23.12.3+Future+Com.008.jpeg REBUILD FEATURED STUDY I created a roadmap and planned user research to understand how customers currently interact with Cisco and what could make those interactions more effective and profitable. This discovery work tested key business assumptions and revealed insights that led to design solutions focused on increasing value and profitability for Cisco’s customers. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0dce960a-efbc-413d-b270-aebeb4db6bc3/23.12.3+Future+Com.008.jpeg REBUILD FEATURED STUDY I created a roadmap and planned user research to understand how customers currently interact with Cisco and what could make those interactions more effective and profitable. This discovery work tested key business assumptions and revealed insights that led to design solutions focused on increasing value and profitability for Cisco’s customers. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0dce960a-efbc-413d-b270-aebeb4db6bc3/23.12.3+Future+Com.008.jpeg REBUILD FEATURED STUDY I created a roadmap and planned user research to understand how customers currently interact with Cisco and what could make those interactions more effective and profitable. This discovery work tested key business assumptions and revealed insights that led to design solutions focused on increasing value and profitability for Cisco’s customers. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d65d4d67-e387-41df-acb6-778f3325bdaf/23.12.3+Future+Com.009.jpeg REBUILD FEATURED STUDY To inform the research, I called out key pieces of information that were important to learn from the testing and user interviews. I provided direction for key information needed with my team researcher and also participated and asked questions in the sessions. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d65d4d67-e387-41df-acb6-778f3325bdaf/23.12.3+Future+Com.009.jpeg REBUILD FEATURED STUDY To inform the research, I called out key pieces of information that were important to learn from the testing and user interviews. I provided direction for key information needed with my team researcher and also participated and asked questions in the sessions. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d65d4d67-e387-41df-acb6-778f3325bdaf/23.12.3+Future+Com.009.jpeg REBUILD FEATURED STUDY To inform the research, I called out key pieces of information that were important to learn from the testing and user interviews. I provided direction for key information needed with my team researcher and also participated and asked questions in the sessions. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8315bbf1-9d0d-44db-993e-88e7f893821b/23.12.3+Future+Com.002.jpeg REBUILD FEATURED STUDY Using key insights from the business and Cisco partners, I identified pain points and experience strategy goals to guide the work. I also shared these findings with stakeholders to build alignment and maintain momentum. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8315bbf1-9d0d-44db-993e-88e7f893821b/23.12.3+Future+Com.002.jpeg REBUILD FEATURED STUDY Using key insights from the business and Cisco partners, I identified pain points and experience strategy goals to guide the work. I also shared these findings with stakeholders to build alignment and maintain momentum. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8315bbf1-9d0d-44db-993e-88e7f893821b/23.12.3+Future+Com.002.jpeg REBUILD FEATURED STUDY Using key insights from the business and Cisco partners, I identified pain points and experience strategy goals to guide the work. I also shared these findings with stakeholders to build alignment and maintain momentum. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/ae6344ce-5216-4b22-b755-4c80614613db/23.12.3+Future+Com.003.jpeg REBUILD FEATURED STUDY Cisco has many types of commerce users with distinct goals and pain points. To get started, I partnered with the Cisco business team to identify the most strategic user type to focus on—based on multiple factors—to guide initial research, design strategy, and early designs. This helped us move quickly, maintain momentum, and deliver early wins to build on. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/ae6344ce-5216-4b22-b755-4c80614613db/23.12.3+Future+Com.003.jpeg REBUILD FEATURED STUDY Cisco has many types of commerce users with distinct goals and pain points. To get started, I partnered with the Cisco business team to identify the most strategic user type to focus on—based on multiple factors—to guide initial research, design strategy, and early designs. This helped us move quickly, maintain momentum, and deliver early wins to build on. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/ae6344ce-5216-4b22-b755-4c80614613db/23.12.3+Future+Com.003.jpeg REBUILD FEATURED STUDY Cisco has many types of commerce users with distinct goals and pain points. To get started, I partnered with the Cisco business team to identify the most strategic user type to focus on—based on multiple factors—to guide initial research, design strategy, and early designs. This helped us move quickly, maintain momentum, and deliver early wins to build on. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/31644d07-51b5-436a-976e-ec78dd4603da/23.12.3+Future+Com.005.jpeg REBUILD FEATURED STUDY Securing buy-in from Cisco leadership and cross-functional stakeholders was essential. To support this, I defined a simple use case and user journey with a core set of interactions that could scale over time. This approach also made it easier to gather key insights and identify innovation opportunities through iterative review rounds. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/31644d07-51b5-436a-976e-ec78dd4603da/23.12.3+Future+Com.005.jpeg REBUILD FEATURED STUDY Securing buy-in from Cisco leadership and cross-functional stakeholders was essential. To support this, I defined a simple use case and user journey with a core set of interactions that could scale over time. This approach also made it easier to gather key insights and identify innovation opportunities through iterative review rounds. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/31644d07-51b5-436a-976e-ec78dd4603da/23.12.3+Future+Com.005.jpeg REBUILD FEATURED STUDY Securing buy-in from Cisco leadership and cross-functional stakeholders was essential. To support this, I defined a simple use case and user journey with a core set of interactions that could scale over time. This approach also made it easier to gather key insights and identify innovation opportunities through iterative review rounds. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/aabb33b2-3d86-4def-9676-6e6252687b11/23.12.3+Future+Com.006.jpeg REBUILD FEATURED STUDY The commerce experience was complex—not just in the tasks Cisco partners needed to complete, but also due to the multiple layers of partnerships involved, including partner clients and both internal and external vendors. To ensure both efficiency and scalability, I developed a strategy and design framework that supported multiple workstreams, each addressing different user needs. I also expanded the user journey into detailed sub-steps, clearly outlining the design benefits for both Cisco and its users at each stage of the interaction. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/aabb33b2-3d86-4def-9676-6e6252687b11/23.12.3+Future+Com.006.jpeg REBUILD FEATURED STUDY The commerce experience was complex—not just in the tasks Cisco partners needed to complete, but also due to the multiple layers of partnerships involved, including partner clients and both internal and external vendors. To ensure both efficiency and scalability, I developed a strategy and design framework that supported multiple workstreams, each addressing different user needs. I also expanded the user journey into detailed sub-steps, clearly outlining the design benefits for both Cisco and its users at each stage of the interaction. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/aabb33b2-3d86-4def-9676-6e6252687b11/23.12.3+Future+Com.006.jpeg REBUILD FEATURED STUDY The commerce experience was complex—not just in the tasks Cisco partners needed to complete, but also due to the multiple layers of partnerships involved, including partner clients and both internal and external vendors. To ensure both efficiency and scalability, I developed a strategy and design framework that supported multiple workstreams, each addressing different user needs. I also expanded the user journey into detailed sub-steps, clearly outlining the design benefits for both Cisco and its users at each stage of the interaction. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/92f582fa-c32d-45f6-9dee-305f79c39f76/23.12.3+Future+Com.007.jpeg REBUILD FEATURED STUDY The detailed wireframes were mapped to key milestones in the user journey, with annotations highlighting design improvements and explaining how they enhanced efficiency and profitability for both Cisco partners and the business. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/92f582fa-c32d-45f6-9dee-305f79c39f76/23.12.3+Future+Com.007.jpeg REBUILD FEATURED STUDY The detailed wireframes were mapped to key milestones in the user journey, with annotations highlighting design improvements and explaining how they enhanced efficiency and profitability for both Cisco partners and the business. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/92f582fa-c32d-45f6-9dee-305f79c39f76/23.12.3+Future+Com.007.jpeg REBUILD FEATURED STUDY The detailed wireframes were mapped to key milestones in the user journey, with annotations highlighting design improvements and explaining how they enhanced efficiency and profitability for both Cisco partners and the business. https://www.bryanjayne.com/new-page-1-1 daily 0.75 2025-10-01 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/461b8344-4495-4c5e-9557-0276b650e4dc/25.09.16+-+Cisco+Future+Commerce+Hero+4.jpg TO PULL FROM - FEATURED STUDY https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/e3a8b375-17d1-408e-b24a-08ad94a2021c/25.09.16+-+Cisco+Future+Commerce+Hero+4.jpg TO PULL FROM - FEATURED STUDY https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/139473b9-8e98-4197-99ca-0c281aea24c4/25.09.16+-+Cisco+Future+Commerce+Hero+4.jpg TO PULL FROM - FEATURED STUDY https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/22276799-1597-43c6-ac2d-1c54694a9e15/23.12.3+Future+Com.001.jpeg TO PULL FROM - FEATURED STUDY I started by establishing relationships with business partners and stakeholders to identify business needs and goals and the opportunities for the work. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/22276799-1597-43c6-ac2d-1c54694a9e15/23.12.3+Future+Com.001.jpeg TO PULL FROM - FEATURED STUDY I started by establishing relationships with business partners and stakeholders to identify business needs and goals and the opportunities for the work. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/22276799-1597-43c6-ac2d-1c54694a9e15/23.12.3+Future+Com.001.jpeg TO PULL FROM - FEATURED STUDY I started by establishing relationships with business partners and stakeholders to identify business needs and goals and the opportunities for the work. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/1aa552df-a856-4e12-8302-29ddede1653f/Cisco_homepage_long-hifi.png TO PULL FROM - FEATURED STUDY https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0dce960a-efbc-413d-b270-aebeb4db6bc3/23.12.3+Future+Com.008.jpeg TO PULL FROM - FEATURED STUDY I created a roadmap and planned user research to understand how customers currently interact with Cisco and what could make those interactions more effective and profitable. This discovery work tested key business assumptions and revealed insights that led to design solutions focused on increasing value and profitability for Cisco’s customers. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0dce960a-efbc-413d-b270-aebeb4db6bc3/23.12.3+Future+Com.008.jpeg TO PULL FROM - FEATURED STUDY I created a roadmap and planned user research to understand how customers currently interact with Cisco and what could make those interactions more effective and profitable. This discovery work tested key business assumptions and revealed insights that led to design solutions focused on increasing value and profitability for Cisco’s customers. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0dce960a-efbc-413d-b270-aebeb4db6bc3/23.12.3+Future+Com.008.jpeg TO PULL FROM - FEATURED STUDY I created a roadmap and planned user research to understand how customers currently interact with Cisco and what could make those interactions more effective and profitable. This discovery work tested key business assumptions and revealed insights that led to design solutions focused on increasing value and profitability for Cisco’s customers. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d65d4d67-e387-41df-acb6-778f3325bdaf/23.12.3+Future+Com.009.jpeg TO PULL FROM - FEATURED STUDY To inform the research, I called out key pieces of information that were important to learn from the testing and user interviews. I provided direction for key information needed with my team researcher and also participated and asked questions in the sessions. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d65d4d67-e387-41df-acb6-778f3325bdaf/23.12.3+Future+Com.009.jpeg TO PULL FROM - FEATURED STUDY To inform the research, I called out key pieces of information that were important to learn from the testing and user interviews. I provided direction for key information needed with my team researcher and also participated and asked questions in the sessions. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d65d4d67-e387-41df-acb6-778f3325bdaf/23.12.3+Future+Com.009.jpeg TO PULL FROM - FEATURED STUDY To inform the research, I called out key pieces of information that were important to learn from the testing and user interviews. I provided direction for key information needed with my team researcher and also participated and asked questions in the sessions. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8315bbf1-9d0d-44db-993e-88e7f893821b/23.12.3+Future+Com.002.jpeg TO PULL FROM - FEATURED STUDY Using key insights from the business and Cisco partners, I identified pain points and experience strategy goals to guide the work. I also shared these findings with stakeholders to build alignment and maintain momentum. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8315bbf1-9d0d-44db-993e-88e7f893821b/23.12.3+Future+Com.002.jpeg TO PULL FROM - FEATURED STUDY Using key insights from the business and Cisco partners, I identified pain points and experience strategy goals to guide the work. I also shared these findings with stakeholders to build alignment and maintain momentum. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8315bbf1-9d0d-44db-993e-88e7f893821b/23.12.3+Future+Com.002.jpeg TO PULL FROM - FEATURED STUDY Using key insights from the business and Cisco partners, I identified pain points and experience strategy goals to guide the work. I also shared these findings with stakeholders to build alignment and maintain momentum. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/ae6344ce-5216-4b22-b755-4c80614613db/23.12.3+Future+Com.003.jpeg TO PULL FROM - FEATURED STUDY Cisco has many types of commerce users with distinct goals and pain points. To get started, I partnered with the Cisco business team to identify the most strategic user type to focus on—based on multiple factors—to guide initial research, design strategy, and early designs. This helped us move quickly, maintain momentum, and deliver early wins to build on. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/ae6344ce-5216-4b22-b755-4c80614613db/23.12.3+Future+Com.003.jpeg TO PULL FROM - FEATURED STUDY Cisco has many types of commerce users with distinct goals and pain points. To get started, I partnered with the Cisco business team to identify the most strategic user type to focus on—based on multiple factors—to guide initial research, design strategy, and early designs. This helped us move quickly, maintain momentum, and deliver early wins to build on. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/ae6344ce-5216-4b22-b755-4c80614613db/23.12.3+Future+Com.003.jpeg TO PULL FROM - FEATURED STUDY Cisco has many types of commerce users with distinct goals and pain points. To get started, I partnered with the Cisco business team to identify the most strategic user type to focus on—based on multiple factors—to guide initial research, design strategy, and early designs. This helped us move quickly, maintain momentum, and deliver early wins to build on. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/31644d07-51b5-436a-976e-ec78dd4603da/23.12.3+Future+Com.005.jpeg TO PULL FROM - FEATURED STUDY Securing buy-in from Cisco leadership and cross-functional stakeholders was essential. To support this, I defined a simple use case and user journey with a core set of interactions that could scale over time. This approach also made it easier to gather key insights and identify innovation opportunities through iterative review rounds. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/31644d07-51b5-436a-976e-ec78dd4603da/23.12.3+Future+Com.005.jpeg TO PULL FROM - FEATURED STUDY Securing buy-in from Cisco leadership and cross-functional stakeholders was essential. To support this, I defined a simple use case and user journey with a core set of interactions that could scale over time. This approach also made it easier to gather key insights and identify innovation opportunities through iterative review rounds. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/31644d07-51b5-436a-976e-ec78dd4603da/23.12.3+Future+Com.005.jpeg TO PULL FROM - FEATURED STUDY Securing buy-in from Cisco leadership and cross-functional stakeholders was essential. To support this, I defined a simple use case and user journey with a core set of interactions that could scale over time. This approach also made it easier to gather key insights and identify innovation opportunities through iterative review rounds. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/aabb33b2-3d86-4def-9676-6e6252687b11/23.12.3+Future+Com.006.jpeg TO PULL FROM - FEATURED STUDY The commerce experience was complex—not just in the tasks Cisco partners needed to complete, but also due to the multiple layers of partnerships involved, including partner clients and both internal and external vendors. To ensure both efficiency and scalability, I developed a strategy and design framework that supported multiple workstreams, each addressing different user needs. I also expanded the user journey into detailed sub-steps, clearly outlining the design benefits for both Cisco and its users at each stage of the interaction. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/aabb33b2-3d86-4def-9676-6e6252687b11/23.12.3+Future+Com.006.jpeg TO PULL FROM - FEATURED STUDY The commerce experience was complex—not just in the tasks Cisco partners needed to complete, but also due to the multiple layers of partnerships involved, including partner clients and both internal and external vendors. To ensure both efficiency and scalability, I developed a strategy and design framework that supported multiple workstreams, each addressing different user needs. I also expanded the user journey into detailed sub-steps, clearly outlining the design benefits for both Cisco and its users at each stage of the interaction. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/aabb33b2-3d86-4def-9676-6e6252687b11/23.12.3+Future+Com.006.jpeg TO PULL FROM - FEATURED STUDY The commerce experience was complex—not just in the tasks Cisco partners needed to complete, but also due to the multiple layers of partnerships involved, including partner clients and both internal and external vendors. To ensure both efficiency and scalability, I developed a strategy and design framework that supported multiple workstreams, each addressing different user needs. I also expanded the user journey into detailed sub-steps, clearly outlining the design benefits for both Cisco and its users at each stage of the interaction. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/92f582fa-c32d-45f6-9dee-305f79c39f76/23.12.3+Future+Com.007.jpeg TO PULL FROM - FEATURED STUDY The detailed wireframes were mapped to key milestones in the user journey, with annotations highlighting design improvements and explaining how they enhanced efficiency and profitability for both Cisco partners and the business. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/92f582fa-c32d-45f6-9dee-305f79c39f76/23.12.3+Future+Com.007.jpeg TO PULL FROM - FEATURED STUDY The detailed wireframes were mapped to key milestones in the user journey, with annotations highlighting design improvements and explaining how they enhanced efficiency and profitability for both Cisco partners and the business. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/92f582fa-c32d-45f6-9dee-305f79c39f76/23.12.3+Future+Com.007.jpeg TO PULL FROM - FEATURED STUDY The detailed wireframes were mapped to key milestones in the user journey, with annotations highlighting design improvements and explaining how they enhanced efficiency and profitability for both Cisco partners and the business. https://www.bryanjayne.com/featured-study daily 0.75 2025-10-16 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/139473b9-8e98-4197-99ca-0c281aea24c4/25.09.16+-+Cisco+Future+Commerce+Hero+4.jpg Featured Study https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/1aa552df-a856-4e12-8302-29ddede1653f/Cisco_homepage_long-hifi.png Featured Study https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/22276799-1597-43c6-ac2d-1c54694a9e15/23.12.3+Future+Com.001.jpeg Featured Study I started by establishing relationships with business partners and stakeholders to identify business needs and goals and the opportunities for the work. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0dce960a-efbc-413d-b270-aebeb4db6bc3/23.12.3+Future+Com.008.jpeg Featured Study I created a roadmap and planned user research to understand how customers currently interact with Cisco and what could make those interactions more effective and profitable. This discovery work tested key business assumptions and revealed insights that led to design solutions focused on increasing value and profitability for Cisco’s customers. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d65d4d67-e387-41df-acb6-778f3325bdaf/23.12.3+Future+Com.009.jpeg Featured Study To inform the research, I called out key pieces of information that were important to learn from the testing and user interviews. I provided direction for key information needed with my team researcher and also participated and asked questions in the sessions. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8315bbf1-9d0d-44db-993e-88e7f893821b/23.12.3+Future+Com.002.jpeg Featured Study Using key insights from the business and Cisco partners, I identified pain points and experience strategy goals to guide the work. I also shared these findings with stakeholders to build alignment and maintain momentum. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/ae6344ce-5216-4b22-b755-4c80614613db/23.12.3+Future+Com.003.jpeg Featured Study Cisco has many types of commerce users with distinct goals and pain points. To get started, I partnered with the Cisco business team to identify the most strategic user type to focus on—based on multiple factors—to guide initial research, design strategy, and early designs. This helped us move quickly, maintain momentum, and deliver early wins to build on. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/31644d07-51b5-436a-976e-ec78dd4603da/23.12.3+Future+Com.005.jpeg Featured Study Securing buy-in from Cisco leadership and cross-functional stakeholders was essential. To support this, I defined a simple use case and user journey with a core set of interactions that could scale over time. This approach also made it easier to gather key insights and identify innovation opportunities through iterative review rounds. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/aabb33b2-3d86-4def-9676-6e6252687b11/23.12.3+Future+Com.006.jpeg Featured Study The commerce experience was complex—not just in the tasks Cisco partners needed to complete, but also due to the multiple layers of partnerships involved, including partner clients and both internal and external vendors. To ensure both efficiency and scalability, I developed a strategy and design framework that supported multiple workstreams, each addressing different user needs. I also expanded the user journey into detailed sub-steps, clearly outlining the design benefits for both Cisco and its users at each stage of the interaction. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/92f582fa-c32d-45f6-9dee-305f79c39f76/23.12.3+Future+Com.007.jpeg Featured Study The detailed wireframes were mapped to key milestones in the user journey, with annotations highlighting design improvements and explaining how they enhanced efficiency and profitability for both Cisco partners and the business. https://www.bryanjayne.com/test daily 0.75 2025-10-21 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/63b1c29d-e247-41d7-b68f-582e8741cb7c/2500x1500.jpg TEST FOR ROTATING HEADER https://www.bryanjayne.com/visual-design daily 0.75 2025-11-17 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/f5a70e7c-a7e7-4dc5-ad01-b5001c7c4dd9/Print+Projects-hawaii-community-foundation.jpg Visual Design Community Foundation Website https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/95c576f4-8f48-4bb8-862a-94aaa4ddc387/Print+Projects-truist.jpg Visual Design Website for a Womens Skincare Brand https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8e174ad1-9e58-4046-b28a-f2b3f03342ed/Print+Projects-good-project.jpg Visual Design Community Fundraiser for Umpqua Bank https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/6aa3660d-84d6-45ea-bc9c-0b8f92ccfe72/Print+Projects-collections.jpg Visual Design Website offering a new banking model for customers https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/ea29bf16-3624-4384-b2f9-77b2b198aa00/Print+Projects-playbook.jpg Visual Design A digital experience playbook and report for Umpqua Bank https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d2b3d3a9-fae9-42b1-b1ce-ad754c335f36/Print+Projects-annual-reports.jpg Visual Design Annual reports for various clients https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/26e86e8a-659b-43b2-92d5-22d99f201f5c/smashpac.jpg Visual Design Health product marketing https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/5e95e588-b57b-4bd4-9bf9-ba6d942a626e/brand.jpg Visual Design Branding, packaging, and non profit support https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/bf4e295a-c106-4aab-a025-f230ab4ea8df/Print+Projects-slu.jpg Visual Design Design for digital signage for bank locations https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/a01357eb-354f-46a0-b196-56b1c4ae570d/Print+Projects-dhc.jpg Visual Design Catalog for a skincare company https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/fe1b3ee5-6345-473c-8c4a-755a85bcc9e4/Print+Projects-id-sys.jpg Visual Design Brand identity systems https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0a091947-6ed9-4adc-af00-74b424674613/Print+Projects-banners.jpg Visual Design Digital advertising https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/afe9d4d5-1562-43ab-8b02-e302fd5bce9b/Print+Projects-hilton.jpg Visual Design Print advertising for Hilton https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/03a712d3-c951-44f1-b970-3a07ae2f713d/Print+Projects-logos.jpg Visual Design Logos and brand style guidelines https://www.bryanjayne.com/automotive daily 0.75 2025-11-19 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/7e9e227a-38de-4b28-84d8-3c58f8b5b249/KenworthSite_onComputer.jpg Automotive https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/756167e7-88b7-4986-86fc-f5f41ddb5a80/home3.jpg Automotive https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d004c226-adac-4ade-9672-534963410d8d/home10.jpg Automotive https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/4ebe3d5b-4407-4b2e-baff-38c7977df8e2/home9.jpg Automotive https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/1cd16f0a-971a-424c-b726-123d4cce81a0/home8.jpg Automotive https://www.bryanjayne.com/portfolio daily 1.0 2026-01-09 https://www.bryanjayne.com/portfolio/saas-platform monthly 0.5 2026-01-07 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/1aa552df-a856-4e12-8302-29ddede1653f/Cisco_homepage_long-hifi.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: CISCO https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/139473b9-8e98-4197-99ca-0c281aea24c4/25.09.16+-+Cisco+Future+Commerce+Hero+4.jpg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: CISCO https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/22276799-1597-43c6-ac2d-1c54694a9e15/23.12.3+Future+Com.001.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: CISCO I started by establishing relationships with business partners and stakeholders to identify business needs and goals and the opportunities for the work. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/0dce960a-efbc-413d-b270-aebeb4db6bc3/23.12.3+Future+Com.008.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: CISCO I created a roadmap and planned user research to understand how customers currently interact with Cisco and what could make those interactions more effective and profitable. This discovery work tested key business assumptions and revealed insights that led to design solutions focused on increasing value and profitability for Cisco’s customers. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d65d4d67-e387-41df-acb6-778f3325bdaf/23.12.3+Future+Com.009.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: CISCO To inform the research, I called out key pieces of information that were important to learn from the testing and user interviews. I provided direction for key information needed with my team researcher and also participated and asked questions in the sessions. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8315bbf1-9d0d-44db-993e-88e7f893821b/23.12.3+Future+Com.002.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: CISCO Using key insights from the business and Cisco partners, I identified pain points and experience strategy goals to guide the work. I also shared these findings with stakeholders to build alignment and maintain momentum. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/ae6344ce-5216-4b22-b755-4c80614613db/23.12.3+Future+Com.003.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: CISCO Cisco has many types of commerce users with distinct goals and pain points. To get started, I partnered with the Cisco business team to identify the most strategic user type to focus on—based on multiple factors—to guide initial research, design strategy, and early designs. This helped us move quickly, maintain momentum, and deliver early wins to build on. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/31644d07-51b5-436a-976e-ec78dd4603da/23.12.3+Future+Com.005.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: CISCO Securing buy-in from Cisco leadership and cross-functional stakeholders was essential. To support this, I defined a simple use case and user journey with a core set of interactions that could scale over time. This approach also made it easier to gather key insights and identify innovation opportunities through iterative review rounds. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/aabb33b2-3d86-4def-9676-6e6252687b11/23.12.3+Future+Com.006.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: CISCO The commerce experience was complex—not just in the tasks Cisco partners needed to complete, but also due to the multiple layers of partnerships involved, including partner clients and both internal and external vendors. To ensure both efficiency and scalability, I developed a strategy and design framework that supported multiple workstreams, each addressing different user needs. I also expanded the user journey into detailed sub-steps, clearly outlining the design benefits for both Cisco and its users at each stage of the interaction. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/92f582fa-c32d-45f6-9dee-305f79c39f76/23.12.3+Future+Com.007.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: CISCO The detailed wireframes were mapped to key milestones in the user journey, with annotations highlighting design improvements and explaining how they enhanced efficiency and profitability for both Cisco partners and the business. https://www.bryanjayne.com/portfolio/daily-habits monthly 0.5 2026-01-07 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/56c06ca1-bda3-4f40-833a-2ba60c3933f6/Daily+Habits+Hero+Standard+Width4.jpg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/9d697138-a1bd-4efd-9f4c-bd41ba605d4d/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E002.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/959bb5fc-6806-4b21-a8d8-4ea09d465202/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E003.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/9e53f036-af64-4309-9d62-ce914ac29701/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E004.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/afbf0bc9-cd3e-457f-99e5-6a2cf20a7c88/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E005.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/782cc43e-fdf2-4f49-8c4c-ccb6725c5712/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E006.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d71fbcc9-33ba-4625-9781-4938747768b8/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E007.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/b8052f02-d7b6-4264-8c68-9a1ba64e1c68/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E008.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/6f14cf37-7d2d-4633-a977-43333df2132d/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E009.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/d1366a2c-0ab1-4512-b730-b79db3d3adf1/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E010.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/a31bce66-5ac9-4db4-8a3c-8514b12a6c80/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E011.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/bc838984-94ce-4a11-93b0-9d174d4339a7/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E012.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/43a16ad1-7394-4af9-91ba-655654c1fc98/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E013.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/b1edec43-496d-4064-9c75-0dc8da1b2f6e/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E014.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/583157ce-ffd0-4ed8-a396-c4687deb0cfd/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E015.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/5f18f240-2930-436d-adce-0bd6d93c478f/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E016.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/cfa96e5b-5efb-43eb-ac0f-0fd22cda71c9/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E017.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/a0e42ac0-a24a-4434-b4f8-b9b099a9a183/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E018.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/246197b9-e16f-4a17-9935-73f450e86286/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E019.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8693385f-e7bc-4736-a396-0f282c530f35/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E020.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/878c74f7-281d-4a8c-a901-2c13a43d7acc/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E021.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/2225e50f-6e5e-4184-8f97-d00ab0e63234/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E022.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/7d9b4dfa-23ce-4bc3-92ba-169435891de7/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E023.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/033e05e1-532c-42c4-bea5-13f56e18d9dd/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E024.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/55ddab0a-8aed-4af0-bb61-d296b3db0c24/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E025.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8867b448-1162-4605-b679-139473c3266a/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E026.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/19ab1209-0004-43e0-86e4-8fa8a7fdc048/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E027.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/4b4e1366-c156-4555-a2ed-692259dc6362/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E028.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/12e102a6-b321-40d3-9f59-567ac1622347/%E2%80%8E23.12.19+Daily+Habits.%E2%80%8E029.png Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - CASE STUDY: WEBMD https://www.bryanjayne.com/portfolio/work-impact-overview monthly 0.5 2026-01-09 https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/cac92a29-df16-49aa-bf3e-98c247947a6c/Ask+AI+Hero.jpg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - WORK & IMPACT OVERVIEW Designed a GenAI-powered retail experience that guided customers through discovery and purchasing conversations. The redesign increased engagement and helped secure multi-million-dollar partnerships with Google, Walmart, and HP. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/bf4f8695-724c-4a93-879d-42e906adde3c/Design+Showcase+for+Portfolio.007.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - WORK & IMPACT OVERVIEW Example screens from the scalable design system https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/fe7997eb-324b-4562-8435-4b29d5b5a527/25.09.16+-+Columbia+Bank+Hero_v2.jpg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - WORK & IMPACT OVERVIEW Redesigned Columbia Bank’s internal enterprise tools, consolidating five legacy systems into one streamlined platform that improved efficiency and associate satisfaction above 90%. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/91b8edf0-fde4-4433-a677-3a7e07ab2f43/Design+Showcase+for+Portfolio.001.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - WORK & IMPACT OVERVIEW https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/edea197b-bbf6-407c-bb1f-dcf6f0b744d5/Print+Projects-slu.jpg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - WORK & IMPACT OVERVIEW https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/56c06ca1-bda3-4f40-833a-2ba60c3933f6/Daily+Habits+Hero+Standard+Width4.jpg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - WORK & IMPACT OVERVIEW Redesigned a mobile and SaaS platform that increased engagement by 136% and retention by 74%, helping users build sustainable habits to prevent or manage health conditions. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/c4230bac-39bb-4065-9431-2d95e42f71fd/26.09.18+Kroger+Hero.jpg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - WORK & IMPACT OVERVIEW Mapped and redesigned Kroger Health new patient enrollment and tied clinician workflows, revealing key experience gaps and creating omni-channel solutions fast-tracked by leadership for implementation. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/a1c87480-f47a-499e-a273-a8f06e3e6358/Design+Showcase+for+Portfolio.008.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - WORK & IMPACT OVERVIEW Dashboards that simplify multi-customer data for Cisco partners—surfacing account health, risks, and opportunities, with intuitive drill-downs for deeper analysis. https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/859e29a8-0e8a-4f01-a21e-4b46fb5a3dee/Design+Showcase+for+Portfolio.002.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - WORK & IMPACT OVERVIEW https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/8cf0e87c-672c-4cbc-85c3-566fbfb72c8f/Print+Projects-playbook.jpg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - WORK & IMPACT OVERVIEW A guide created to launch a holistic approach to aligning and creating memorable digital experiences connected to the larger brand promise of Columbia Bank (Formerly Umpqua Bank) https://images.squarespace-cdn.com/content/v1/610b77525672d5625353b195/259820dd-967c-4682-a275-a905b4c47bc6/Design+Showcase+for+Portfolio.010.jpeg Bryan Jayne – Product & UX Design / Research / Strategy / Leadership - WORK & IMPACT OVERVIEW